Category Archives: User Experience

Why can’t Adobe get the settings dialogs right?

Recently a client called me and asked how he could get rid of the update dialog that suddenly kept popping up on the nice AIR video app running in his lobby. It only took a minute to find the answer, but I was really surprised by what I found.

You probably know the cumbersome Flash Player Settings Manager that you can only access on a special Macromedia page? I’d really like to know how many people think that they fell victim to a phishing attack when they see this Adobe page with a macromedia.com URL. Continue reading Why can’t Adobe get the settings dialogs right?